Hosted PBX - Voicemail - How to setup Voicemail to Email
Last Updated: Monday 8 May 2023
This will show you how to setup voicemail to email on a user.
Log in to the Manager Portal
Click on the Users tab and click on the user that you want to enable voicemail to email on
Click the Voicemail tab for the user
Scroll down and click on email notifications and select the option you want (below are what each option does):
Click on Save
Enabling voicemail to email on your own user
Log in to the management portal
Click on your name at the top right and then click on the Messages tab
Click on the Settings tab
Scroll down and click on email notifications and select the option you want (below are what each option does):
Click on Save
Email Notifications options
Send With Hyperlink
Sends an email notification with a hyperlink to a recording of the voicemail.Send w/ Attachment (Leave as New)
Send email notification, with the recording as an attachment, to the designated email and then leaves the voicemail as a new voicemail on the phone and portal.Send w/ Attachment (Move to Saved)
Send an email notification, with the recording as an attachment, to the designated email and then moves the voicemail to the saved folder on the phone and portalSend w/ Attachment (Move to Trash)
Send an email notification, with the recording as an attachment, to the designated email and then moves the voicemail to the trash on the phone and portal
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