How to set up and use Call Back (VoIP/home phone)
Last Updated: Thursday, 27 Apr 2023
Have your call completed when the phone number you are calling becomes free.
Call charges apply for using this feature.
How do I use it?
To arrange a call for Call Back
When you hear busy tone
Listen for the announcement
To Cancel a Call Back
Pickup the phone
Anything else I need to know?
Call Back is available to use on your phone now. The busy destination will be monitored for 45 minutes. Call Back will not work for all calls, eg calls to some business numbers, Operator Assisted Services and international destinations and to phones on some other carriers’ networks. A maximum of five Call Back calls can be arranged at any one time. Call Back requires a tone phone, preferably with distinctive ring capability.