How to set up and use Call Waiting (VoIP/home phone)
Last Updated: Thursday 27 Apr 2023
Home Phone Support: Call Waiting
No need to miss an important call just because you’re on the phone. The Call Waiting tone (two beeps every five seconds) lets you know that there’s a call waiting to be answered.
Cost
There is no cost to use Call Waiting.
How do I use it?
To turn Call Waiting ON
Pickup the phone and listen for dial tone
Dial *43#
Listen for the announcement
Hangup the phone
To turn Call Waiting OFF
Pickup the phone and listen for dial tone
Dial #43#
Listen for the announcement
Hangup the phone
To check if Call Waiting is turned ON or OFF
Pickup the phone and listen for dial tone
Dial *#43#
Listen for the announcement
Hangup the phone
Anything else I need to know?
Call Waiting is turned on and available to use for most new Aussie Broadband connections. Once it’s on, it stays on unless you switch it off, but it won’t work during a 3-Way Chat.
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