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BYO VoIP settings
If you have brought your own modem to use with Aussie Broadband, you will need to configure your VoIP to be compatible with our services also.
To access the basic settings to setup your modem to use its VoIP capabilities please click here.
This guide is for our Netcomm branded modem, but the settings will be universal across other VoIP capable modems.
We have also included some of the basic settings below.
*If you require your VoIP Username and VoIP password, this can be found under the VoIP service in MyAussie or speak with our support team by calling 1300 880 905
Basic Sip/VoIP Settings:
SIP Proxy: AussieBB.nms1.voice.wide.net.au
SIP Registrar: AussieBB.nms1.voice.wide.net.au
SIP Outbound Proxy: AussieBB.nms1.voice.wide.net.au
Note: For Netcomm NF18ACV, NL19, and Netcomm Mesh with NC-16 or NC2 firmware, disable the outbound proxy instead, leaving it blank.
The username and password for the fields below can be found in the MyAussie app.
AuthUserName: VoIP username
AuthPassword: VoIP Password
CidName: VoIP username
CidNumber: VoIP username
DNS settings:
Primary DNS: 202.142.142.142
Secondary DNS: 202.142.142.242
Note: In some devices you may need to set DNS to Manual in some units. It is recommended where possible the DNS is specified in your router and if applicable to your ATA if you have an external VoIP unit such as a Linksys SPA112, SPA3102 etc.
Dial Plans:
Please copy and paste the text and double check to make sure
there is no spacing in between.
For all NetComm devices:
000|[*#]X[0-9*].#|**XX|*#X[0-9*].#|#*x[0-9*].#|00[1-9]xx.t|014XXXXXXX|016XXXXXX|0192X|0198XXXXXX|0[23478]XXXXXXXX|0500XXXXXX|11XX|123X|124XX|1251XX|1252XXX|1255X|1258XXX|1271X|130XXXXXXX|1802XXX|189XX|1[8-9]XXXXXXXX|[2-9]XXXXXXX|13[1-9]XXX|101|106
For Cisco SPA devices:
(*xx|000S0|13[1-9]xxxS0|130xxxxxxxS0|180xxxxxxxS0|125xxxS0|#:>xx.:|0[2-9]xxxxxxxxS0|[2-9]xxxxxxxS0|106S0|101S0|001x.)
For all Grandstream HT812 devices:
{ [23456789]xxxxxxx | 0[23478]xxxxxxxx | 13[123456789]xxx | 0011x. | 1[38]00xxxxxx | 000 | 101 | 141 }
Settings for some TP-Link modems
Under VoIP and Telephone numbers in advanced settings
Telephony Provider: Other provider
Phone number: VoIP username
Registrar Address: AussieBB
Authentication ID: VoIP username
Password: VoIP Password
Registrar port: 5060
SIP Proxy: AussieBB.nms1.voice.wide.net.au
SIP Proxy port: 5060
Outbound Proxy: AussieBB.nms1.voice.wide.net.au
Outbound Proxy port: 5060
*If you require your VoIP Username and VoIP password, this can be found under the VoIP service in MyAussie or speak with our support team by calling 1300 880 905