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  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

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Can I take my VoIP number with me if I relocate?

If you’ve been assigned a two-way or incoming number, and you’re relocating within the same town, you can keep your current number. However, in the event that you’re moving to a different state, you may want to consider changing your number to a local one for your new area.

For moving interstate and keeping your existing number, please be aware of local/national call rates. You will be charged at national call rates to call local businesses, shops, doctor’s offices, and schools from your new residence. Also, you will always need to use the area code eg 02 to make phone calls to places in your new location.

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