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Aussie Broadband vs Telstra

which is better? let the customers decide

We often get people comparing us to other telcos. We reckon the best way to do this is to put it to the actual customers, and see what they have to say.

Aussie Broadband Telstra

Customer service and support

Source: Canstar

100% Australian-based call centres

Mixture of Australian and overseas call centres

Product Reviews

Source: Aussie Broadband Reviews / Telstra Broadband Reviews

4.5 stars

7,844 reviews*

1.7 stars

2,091 reviews*

Facebook Reviews

Source: Facebook

4.2 stars

4,463 reviews*

Reviews turned off

Google Reviews

Source: Aussie Broadband Morwell / Telstra Corporate Centre

4.8 stars

2,543 reviews*

2.5 stars

96 reviews*

*Results as of 12 August 2024

Make the switch to aussie
Testimonials

Our customers love us, but don't take our word for it

Hear from a few of our satisfied customers, picked from the 1000s of 5-star reviews for Aussie Broadband on Product Review.

ProductReview

4.5

from 8,669 reviews on ProductReview

Facebook

86%

recommend from 4594 reviews on Facebook

Google

4.8

from 2549 reviews on Google

5 stars
Fixed Wireless

Thanks a bunch from one happy customer

“Thank you Aussie Broadband. Hardware delivery was fast and initial set up was great. Technical support was very helpful and my daughter said that She's a life saver. Connection is awesome, great coverage too. Overall experience is great!”

5 stars
HFC

Why didn't I switch years ago?

“I had Optus for 10 years for home internet. Had performance problems and drop outs almost every day. Was on a very expensive plan. They kept blaming NBN. Finally replaced them with another provider Aussienet and it's been near perfect

See more reviews
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