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Aussie Broadband vs Telstra

Which is better? let the customers decide

We often get people comparing us to other telcos. We reckon the best way to do this is to put it to the actual customers, and see what they have to say.

Switch to Aussie Broadband

How we stack up

Aussie BroadbandAussie Broadband Telstra

Customer service and support

Source: Canstar (opens in a new tab)

Customer service and support

Source: Canstar (opens in a new tab)

100% Australian-based call centres

Mixture of Australian and overseas call centres

Product review

Source: Aussie Broadband Reviews (opens in a new tab), (opens in a new tab)Telstra Reviews (opens in a new tab)

Product review

Source: Aussie Broadband Reviews (opens in a new tab), (opens in a new tab)Telstra Reviews (opens in a new tab)

ProductReview

4.5

from 10,044 reviews*

ProductReview

ProductReview

1.7

from 2,228 reviews*

ProductReview

Facebook reviews

Source: Facebook (opens in a new tab)

Facebook reviews

Source: Facebook (opens in a new tab)

Facebook

86%

of 4,676 recommended*

Facebook

Reviews turned off

Google reviews

Source: Aussie Broadband Traralgon (opens in a new tab), (opens in a new tab)Telstra Corporate Centre (opens in a new tab)

Google reviews

Source: Aussie Broadband Traralgon (opens in a new tab), (opens in a new tab)Telstra Corporate Centre (opens in a new tab)

Google

4.8

from 2,524 reviews*

Google

Google

2.4

from 114 reviews*

Google

*Results as of 25 May 2026

Testimonials

Our customers love us, but don't take our word for it

Hear from a few of our satisfied customers, picked from the 1000s of 5-star reviews for Aussie Broadband on Product Review.

5 stars
FTTP

Easy to deal with and upfront

“After being with starlink for years due to crappy NBN connections, I was advised to go fibre. I have heard amazing things about aussie broadband from friends, and their changeover was free so I signed up. NBN technicial took 5

5 stars
FTTN

So easy to switch over, don't hesitate just do it

“So easy to switch from Telstra to Aussie Broadband, within 15 minutes I was signed up and two hours later up and running with good speed. Great to have an Aussie on shore call center with no wait time”

5 stars
FTTP

Hats off and well done all round

“Within 10 minutes of NBN completing house connection on time and schedule as arranged by Aussie, my internet was streaming at a very rapid rate - big improvement on my previous Iprimus setup. I had arranged porting over of my

5 stars
HFC

Why didn't I switch years ago?

“I had Optus for 10 years for home internet. Had performance problems and drop outs almost every day. Was on a very expensive plan. They kept blaming NBN. Finally replaced them with another provider Aussienet and it's been near perfect

5 stars
FTTC

Highly recommend!!

“I was unhappy with my previous provider (dodo) as I had no internet last night and was told it was an nbn issue in my area (it was not) called Aussie broadband and asked if I signed up there and

See more reviews
Join Aussie Broadband

Switch to Aussie Broadband today

If you'd like to join the thousands of satisfied Aussie Broadband customers, get started by checking your eligibility for our awesome nbn® plans.