5 stars
FTTP
Amazing Customer Service From Start to Finish
“From the first phone call to Aussie Broadband, everything they have done has been fast, efficient and well done. There customer service is amazing!!! Though it took several weeks between
Aussie Broadband vs Telstra
which is better? let the customers decide
We often get people comparing us to other telcos. We reckon the best way to do this is to put it to the actual customers, and see what they have to say.
| Aussie Broadband | Telstra | |
|---|---|---|
Customer service and support Source: Canstar | 100% Australian-based call centres | Mixture of Australian and overseas call centres |
Product Reviews Source: Aussie Broadband Reviews / Telstra Broadband Reviews | 4.5 stars 7,844 reviews* | 1.7 stars 2,091 reviews* |
Facebook Reviews Source: Facebook | 4.2 stars 4,463 reviews* | Reviews turned off |
Google Reviews | 4.8 stars 2,543 reviews* | 2.5 stars 96 reviews* |
*Results as of 12 August 2024
Make the switch to aussie
Testimonials
Our customers love us, but don't take our word for it
Hear from a few of our satisfied customers, picked from the 1000s of 5-star reviews for Aussie Broadband on Product Review.
4.5
from 8,669 reviews on
ProductReview
86%
recommend from 4594
reviews on Facebook
4.8
from 2549 reviews on
Google
5 stars
FTTN
So easy to switch over, don't hesitate just do it
“So easy to switch from Telstra to Aussie Broadband, within 15 minutes I was signed up and two hours later up and running with good speed. Great to have an
5 stars
FTTN
Best experience ever
“Aussie Broadband made it an absolute pleasure to start my new service with them. What was even better I had very little wait time on the phone and I could
5 stars
FTTC
Aussie Broadband, real service, real Aussies
“The Aussie Broadband company has yet again gone above and beyond for customer service and efficiency. Forget the rest that have you talk to overseas call centres that can't help
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