5 stars
FTTP
No delay in customer service
“Service as expected, and the best thing is a zero-minute wait for customer service (I called them at 8:45 am on Sunday and waited for no more than 15 seconds)”
How we stack up
*Results as of 27 October 2026
Testimonials
Our customers love us, but don't take our word for it
Hear from a few of our satisfied customers, picked from the 1000s of 5-star reviews for Aussie Broadband on Product Review.
5 stars
FTTN
Very fast and efficient process
“Very fast and efficient process. No hitches. Excellent communication. Not the cheapest in the market but has a good reputation & Australian Call Centres with fast & friendly service. Only connected yesterday. Download speed between 50 and 51 but upload
5 stars
FTTC
Aussie Broadband, real service, real Aussies
“The Aussie Broadband company has yet again gone above and beyond for customer service and efficiency. Forget the rest that have you talk to overseas call centres that can't help with tech issues, payments, connections and/or even understand what they
5 stars
HFC
The internet is fast, the support is great, and I wouldn't choose anything else!
“I'm leaving this review mostly to state that the support section is so far above and beyond other ISP's to the point of boggling the mind! I had a person on the call in under a minute, and had my
5 stars
FTTP
The entire experience was outstanding from start to finish
“I recently upgraded to Aussie Broadband’s 500/50 Fast Fibre NBN plan and the entire experience was outstanding from start to finish. From my initial phone enquiry, the customer service team were knowledgeable, patient and clear in explaining my options, with
5 stars
FTTP
Amazing Customer Service From Start to Finish
“From the first phone call to Aussie Broadband, everything they have done has been fast, efficient and well done. There customer service is amazing!!! Though it took several weeks between each stage of the NBN connection, which was out of
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