search aussiebroadband.com.au

Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

What is FTTB?

FTTB or Fibre to the Building utilises fibre optic cable all the way to a shared point in the building’s communications room. From there, the connection travels along the existing copper lines to each customer most times.

Click to view full image.

FTTB Network Boundary Point

The MDF is nbn™’s Network Boundary Point, once nbn™ have terminated the service to the MDF it is the customers responsibility to ensure internal cabling is in place from the MDF to the desired location of the modem/router.

If an MDF is not present on the premises, then the nbn™ technician may terminate the service to a Telecommunication Outlet.

Click to view full image.

FTTB Site Access Requirements

On the day of installation, the nbn™ technician will require access to the MDF to complete the installation. To ensure that access to the MDF is available on the day you will need to arrange this in advance of the appointment.

The MDF may be located in a basement, carpark, communications room, office cupboard etc.

If you do not have direct access to the MDF you may need to gain access by liaising with building/centre management, building facilities team, reception, or the IT department.

What to expect on the day of your nbn™ FTTB installation

Check out this short nbn™ video on what to consider and what will happen on the day of your FTTB installation.

Still not found what you're looking for?

Our team of experts would love to help you out. Speak to one of our friendly support staff today.

Wish to lodge a complaint? Click here for our online feedback and complaint form, and here for our Complaints Handling Policy.

Your privacy is important to us. For more information, view our privacy policy by clicking here.
Your information will not be shared.