Internet

What is OptiComm internet?
Opticomm is one of Australia’s largest alternatives to the National Broadband Network (nbn®). They build, operate, and maintain their own fixed line telecommunications network. Opticomm is one of Australia’s largest alternatives to the Na...
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What is the best internet connection for a small business?
Your internet connection can make or break your business in today’s digital-first world. Your internet connection can make or break your business in today’s digital-first world. And the grace period of digital adoption is coming to an end....
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What is 6GHz Wi-Fi and do you need it?
We get it – it’s hard to keep up with every new bit of tech that is released. But a new concept you may have heard of is 6GHz Wi-Fi (or Wi-Fi 6E). We get it – it’s hard to keep up with every new bit of tech that is released. But a new co...
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Why your business needs a static IP address
Our business internet plans all come with a free static IP address. Here's why: Our business internet plans all come with a free static IP address. Here's why: There's never been a better time to start a business. After all, there are plen...
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Aussie Broadband’s Black Friday Picks of 2023
Whether you’re getting some early Christmas shopping in, finally pulling the trigger on that big purchase you’ve been eyeing up, or doing some routine retail therapy, it’s hard to know where to start looking on Black Friday. Whether you’...
Blog
The risks of public WiFi and how to protect yourself
What’s public Wi-Fi? What’s public Wi-Fi? Whether you’re scrolling TikTok at a café abroad or sending a last-minute email before boarding a flight, chances are you’ve probably connected to some form of public wi-fi. This is a network witho...
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Moving home? How to easily relocate your internet
Whether renting or buying, we get that moving into a new home is stressful. Worse still is collapsing on the new sofa you bought off Facebook Marketplace, only to realise you haven’t got internet. Whether renting or buying, we get that ...
Blog
What is symmetrical internet, and why does your business need it?
Slow upload speeds got you twiddling your thumbs? Slow upload speeds got you twiddling your thumbs? If you've ever paid attention to your internet speed , you've likely noticed that downloads tend to be faster than uploads. If you've ev...
Blog
A guide to Built for Business nbn® plans
At Aussie Broadband, we constantly work to deliver better connectivity for Australian businesses. It goes back to our humble beginnings, bringing wireless broadband to regional businesses that couldn’t yet access the internet any other way...
Blog
What is Multi-Factor Authentication and why do I need it?
One of the best ways to protect yourself online is also one of the simplest: setting up Multi-Factor Authentication (MFA) for your accounts. One of the best ways to protect yourself online is also one of the simplest: setting up Multi-Fa...
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Results from other pages

General email settings
undefined undefined This article provides the basic email settings required to set up your Aussie Broadband email account. This article provides the basic email settings required...
Help Centre
Will I be notified if there's an outage?
At Aussie Broadband, we have always taken pride in letting our customers know when there is something that is affecting their service. We will continue to commit to communicating ...
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What is AVC and why does it matter?
An AVC ID (Access Virtual Circuit Identifier) is a unique code that identifies your nbn ® connection. An Every nbn service has its own AVC ID. It’s a 15-character code that s...
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What is included in my broadband plan?
All Aussie Broadband internet services come with the following inclusions as standard. For more information, we recommend reading the Critical Information Summary for the plan o...
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NF18MESH Setup Guide
A photo on a transparent background of the NetComm NF18 CloudMesh Gateway Modem Router This guide is for setting up either the Netcomm NF18Mesh, or the Netcomm NF18ACV. undefined ...
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Port Forwarding and CGNAT
Does Aussie broadband use CGNAT? Does Aussie broadband use CGNAT? Yes – CGNAT (Carrier-Grade Network Address Translation) is used on our broadband services and is typically en...
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How much download speed does streaming use?
A great way to measure what speed you need for your internet plan is to consider the speed requirements for the online services that you use. A great way to measure what speed you...
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What are the contract terms for Aussie Broadband’s internet plans?
We’re proud to say that we have no lock-in contracts ! All residential broadband services are available on a month-to-month agreement only. We’re proud to say that we have Contr...
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How do I upgrade to a Multi-Gigabit NBN plan?
If you select our Fibre to the Premises (FTTP) 2000/200Mbps, or Hybrid Fibre Coaxial (HFC) 2000/100Mbps plans, and currently use an older model of NBN connection box, (pictured be...
Help Centre
Will a technician appointment be needed?
A technician may need to visit if your new address: A technician may need to visit if your new address: Is being connected to the NBN network for the first time. Hasn’t had a phon...
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