What is OptiComm internet?
Opticomm is one of Australia’s largest alternatives to the National Broadband Network (nbn®). They build, operate, and maintain their own fixed line telecommunications network. Opticomm is one of Australia’s largest alternatives to the Na...Blog
Is your small business accessible to social media and online use?
If you’re running a small business, you’ve probably been told already that you need to have a presence on the web. That’s been a trend ever since the internet burst onto the scene; with the amount of research now done by users through thei...Blog
NBN speeds explained
At Aussie Broadband, we offer a range of speed tiers on our nbn® plans. Each tier has a maximum upload and download speed, measured in Megabits per second (Mbps). Although there are maximum speeds, your actual internet speed may vary depen...Blog
What is the best internet connection for a small business?
Your internet connection can make or break your business in today’s digital-first world. Your internet connection can make or break your business in today’s digital-first world. And the grace period of digital adoption is coming to an end....Blog
Why your business needs a static IP address
Our business internet plans all come with a free static IP address. Here's why: Our business internet plans all come with a free static IP address. Here's why: There's never been a better time to start a business. After all, there are plen...Blog
Aussie Broadband’s Black Friday Picks of 2023
Whether you’re getting some early Christmas shopping in, finally pulling the trigger on that big purchase you’ve been eyeing up, or doing some routine retail therapy, it’s hard to know where to start looking on Black Friday. Whether you’...Blog
The state of internet privacy in Australia: What your ISP can actually see
In between all that web browsing, emailing, texting and other activities that you pursue online, have you ever stopped to wonder what your ISP (Internet Service Provider) can see and store? You should know the answer to questions such as “...Blog
The risks of public WiFi and how to protect yourself
The explosion of free public WiFi could be considered a major convenience for staying connected on the go, but using public WiFi comes with risks you should be aware of. Whether you’re using at the airport, hotel, or cafe, be alert to the ...Blog
How to switch internet providers in 5 easy steps
Switching internet providers can seem like a tricky process full of potholes and banana skins. The truth? You could be switched and internet surfing (cowabunga, dude!) in a couple of hours. Switching internet providers can seem like a ...Blog
Which is the best nbn® plan for me?
There are more choices in nbn® plans than ever before but picking one that suits you can be daunting. There are more choices in nbn® plans than ever before but picking one that suits you can be daunting. Don’t fret though. Just like that p...Blog
Results from other pages
General email settings
This article provides the basic email settings required to set up your email account - these settings should apply to most popular mail apps and programs. This article provides t...Help Centre
Will I be notified if there's an outage?
Aussie Broadband offers a number of ways of which we can update customers about outages on their services. Aussie Broadband offers a number of ways of which we can update customer...Help Centre
Setting up email on Outlook (Microsoft 365)
This article provides the steps required to successfully setup your email account in Outlook (Microsoft 365 version) on a Windows PC. This article provides the steps required to...Help Centre
What is included in my broadband plan?
All Aussie Broadband internet services come with the following inclusions as standard. For more information, we recommend reading the Critical Information Summary for the plan o...Help Centre
NF18MESH Setup Guide
A photo on a transparent background of the NetComm NF18 CloudMesh Gateway Modem Router The NetComm NF18MESH is a WiFi router and modem with NBN (VDSL2) compatibility. undefined ...Help Centre
Why is my WiFi slow or dropping out?
It's frustrating when Netflix keeps buffering due to WiFi slow speeds or dropouts. WiFi Interference may be a likely cause. This guide will help you troubleshoot common WiFi probl...Help Centre
Port Forwarding and CGNAT
Does Aussie broadband use CGNAT? Does Aussie broadband use CGNAT? Yes – CGNAT (Carrier-Grade Network Address Translation) is used on our broadband services and is typically en...Help Centre
How much download speed does streaming use?
A great way to measure what speed you need for your internet plan is to consider the speed requirements for the online services that you use. A great way to measure what speed you...Help Centre
What are the contract terms for Aussie Broadband’s internet plans?
We’re proud to say that we have no lock-in contracts ! All residential broadband services are available on a month-to-month agreement only. We’re proud to say that we have Contr...Help Centre
Will a technician appointment be needed?
A technician may need to visit if your new address: A technician may need to visit if your new address: Is being connected to the NBN network for the first time. Hasn’t had a phon...Help Centre