
What speeds can I expect from my internet plan?
Aussie Broadband offers the largest range of nbn® and OptiComm speeds in Australia. Our different speed plans are labelled based on theoretical maximum speeds that can be ordered ...
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Aussie Broadband offers the largest range of nbn® and OptiComm speeds in Australia. Our different speed plans are labelled based on theoretical maximum speeds that can be ordered ...
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Here’s a guide to the tests available to you and a basic outline of what each one does. Here’s a guide to the tests available to you and a basic outline of what each one does. R...
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It’s disappointing to see slower speeds than expected on your connection. Don’t despair! There are several factors that can play into slow speeds. This guide will help make the i...
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Aussie Broadband’s plans are based on the wholesale speed tiers available to providers. The Home Superfast plan has theoretical maximum download speeds up to 250Mbps (megabits p...
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A ping test is a simple test that can show problems along the network path and is an essential step while troubleshooting speed and connection problems. A ping test is a simple t...
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First, head over to the To report a fault, head to the Once you’ve selected Once you’ve raised the new fault, a member of our team will get in contact with you via MyAussie® to...
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As of May 2021, select nbn® areas have become eligible for a free upgrade to Fibre to the Premises (FTTP) technology. You can check your eligibility on our website to find out...
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How to run a speed test How to run a speed test Open a web browser and go to Click the Wait a few seconds while the test measures your Review your results and compare them to...
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When connected on a service with a higher plan speed, you shouldn't expect that everything you download or stream will always be at the maximum speed of your plan. When connected ...
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Are you experiencing slow or degraded internet speeds? We have some solutions that may help improve your download or upload speeds. Are you experiencing slow or degraded internet ...
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Aussie Broadband recently reduced pricing on several high speed tier plans. Aussie Broadband recently reduced pricing on several high speed tier plans. Price reductions are now in...
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Ever had Netflix freeze mid-plot twist? Or a video call go all pixelated just as you’re saying something important? It’s tempting to yell, “The internet’s slow again!” – but what ...
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Over the last few years, gigabit internet plans have become increasingly available - and cheaper. With the growing need for high-speed broadband, gigabit internet's time as " the ...
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Internet is internet, yea? Well, not quite. You could have all the best equipment available on the market today, but there’s one thing that could be holding you back from achievin...
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Jump to Jump to Why you won’t get those maximum nbn® speeds Why choosing an ISP matters for nbn® speed Finding the right ISP to deliver fast internet One of the most convenient th...
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The nbn® has become the standard way that Australians access internet services. As it’s been installed across Australia, it has replaced the existing telecommunications infrastruc...
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We all rely on our tech, all day every day. We also understand that sometimes things go wrong. It’s important that, in those instances, we are prepared with alternatives to be abl...
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Mobiles, desktop PCs, smart TVs, you name it – no matter the device, no one wants to be interrupted while streaming your favourite movie or TV show. Mobiles, desktop PCs, smar...
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The internet has become a universal part of our daily lives. Even so, not many could tell you how internet infrastructure works – how your hardware at home connects you to people ...
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Cloud-based home security Cloud-based home security Picture this: you get an alert on your phone of suspicious activity at home. You open your home security app, and – gasp! The f...
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