VoIP on the nbn®: A guide for businesses
The nbn® network has enabled Australian businesses to benefit from faster speeds and greater flexibility. With the nbn® network spread across most of the country, and ongoing upg...
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Blog
Phone Systems
Does your business still need a landline phone in 2024?
When someone asks you for your home phone number, you'd probably give them your mobile number (unless you don't want them to call you…). When someone asks you for your home phone ...
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BlogWhat is a hosted PBX/PABX and how does it work?
Are clients, partners and prospects constantly calling your mobile? Or the one office phone on your reception desk? Are clients, partners and prospects constantly calling your mo...
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Blog
What is a tier 1 voice provider
Aussie Broadband is one of an exclusive group of tier 1 voice providers. Our tier 1 voice status follows Over the Wire's carrier interconnect project . Aussie Broadband is one of...
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Blog
What is the best phone system for a small business?
undefined Looking for a phone system for your small business? The new standard of phone connectivity is through the internet, utilising Voice over IP (VoIP) technology. Looking...
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Blog
Are 13 numbers a good investment for businesses?
Chances are, there's a 13 number stuck in your head. Maybe from a catchy ad jingle, or just because it's easy to remember. Chances are, there's a 13 number stuck in your head. May...
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BlogTraditional phone vs hosted PBX – how do they compare for business?
Businesses today need voice communication systems to be scalable, cost-effective and reliable. However, it’s unlikely you’ll find those qualities in legacy telephone infrastructur...
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Blog
What is a softphone and why should your business use it?
Technology has allowed businesses to run in ways that seemed unimaginable only a short time ago. Technology has allowed businesses to run in ways that seemed unimaginable only a s...
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Blog
SIM-Only plans: What are they, and why are people making the switch
When it comes to choosing a mobile phone plan, there are countless options out there. Providers offer an array of deals to suit anyone from light users to data-hungry consumers. ...
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Blog
Results from other pages
Hosted PBX - Voicemail - How to setup Voicemail to Email
This will show you how to setup voicemail to email on a user. This Log in to the Manager Portal Click on the Users tab and click on the user that you want to enable voicemail t...
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Help CentreHosted PBX - Voicemail – Enable Voicemail for a User
The following steps will show you how to enable voicemail for a User. The following steps will show you how to enable voicemail for a User. Using the top bar click on Click on th...
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Help CentreCan I dial '190' numbers on my VoIP plan?
Unfortunately, we don’t support calls out to '190' numbers (also known as 'premium' numbers) on our VoIP services. Unfortunately, we don’t support calls out to '190' numbers (also...
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Help CentreWhat is the Integrated Public Number Database (IPND)?
Every phone service in Australia (including fixed phones, VoIP phones, and mobiles) is stored in the Integrated Public Number Database . Every phone service in Australia (includi...
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Help CentreHow to add/switch a mobile plan
Download the Once logged in, select When you see the overview of all your current services, select Select Fill in your desired plan and details then hit If you wish to order ...
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Help CentreWhy does my phone send multiple messages from a single SMS?
An SMS is restricted to 160 characters in length. If you exceed this character length, 1 or more additional SMS messages will be sent. Additional SMS messages will appear separate...
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Help CentreSetting up voicemail for your VoIP home phone
Voicemail is offered at no additional cost – here’s some helpful tips to get set up. Voicemail is offered at no additional cost – here’s some helpful tips to get set up. If voicem...
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Help CentreGrandstream HT812 Setup Guide
Here’s a helpful setup guide for the Grandstream HT812. Here’s a helpful setup guide for the Grandstream HT812. Step 1 – Check list Step 1 – Check list Grandstream HT812 Power ada...
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Help CentreWhat is the call quality like on your home phone plans?
Our phone service is a premium product. You shouldn’t notice any difference in the quality of your phone calls. Our phone service is a premium product. You shouldn’t notice any di...
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Help CentreHosted PBX - Call Routing - Answering Rules
Log in to the Manager Portal Navigate to Select the user to update Go to the Set the To modify an existing rule, click the pencil icon next to it. To create a new rule, click ...
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Help Centre