Getting Started
What is the best internet connection for a small business?
Your internet connection can make or break your business in today’s digital-first world. Your internet connection can make or break your business in today’s digital-first world. And the grace period of digital adoption is coming to an end....
Blog
How to switch internet providers in 5 easy steps
While you might have some questions – like, “will my landline be brought over?”, “is my modem locked to my provider?”, or even “can I keep my Wi-Fi name as ‘Wi Believe I Can Fi’?” (always a “Yes!”) – we’ll help you answer these and more in...
Blog
Everything you need to know about mobile broadband
Looking for a portable alternative to a fixed-line internet connection for your home or office? Or a backup internet connection to keep you online if your fixed-line internet goes down? Mobile Broadband might be the solution for you. Look...
Blog
Can you keep your phone number when switching carriers? Yes, and it’s easier than you think.
Looking to switch mobile carriers and want to keep your number? Looking to switch mobile carriers and want to keep your number? The importance of networking and staying connected is business 101. In today’s mobile age, keeping your same ph...
Blog
VoIP on the nbn®: A guide for businesses
The nbn® network has enabled Australian businesses to benefit from faster speeds and greater flexibility. With the nbn® network spread across most of the country, and ongoing upgrades set to improve the quality of the network , now is a g...
Blog
What is CGNAT?
Carrier-grade NAT (CGNAT, also known as large-scale NAT), is a method of sharing a single unique public IP address with multiple services to allow providers to extend their pool of usable IPv4 addresses. This means your modem or router wil...
Blog
Aussie's Guide to the Internet
But the internet in Australia is also complicated. Whether you’re in the suburbs, a regional area, or somewhere in between; this guide breaks down the basics of how to connect to the internet as well as some important tips and tricks to us...
Blog
Results from other pages
The ASUS DSL-AC68U/ASUS 4G-AC68U Modem Router
The ASUS DSL-AC68U is a popular nbn® modem router that will also work with Opticomm connections. This product is both a modem and a Wi-Fi router, so you can use it without an addi...
Help CentreHow to prepare for your Fixed Wireless installation
There are some important things to have covered before you get your nbn® Fixed Wireless connection installed. Our pre-appointment checklist highlights some important stuff to c...
Help CentreWhat speeds can I expect from my internet plan?
Aussie Broadband offers the largest range of nbn® and OptiComm speeds in Australia. Our different speed plans are labelled based on theoretical maximum speeds that can be ordered ...
Help CentreCan I choose what date my service is connected at my new address?
Yes, you can! Yes, you can! We call this an Earliest Connection Date - which means we won't start trying to connect your service before your chosen date. We call this an Earlie...
Help CentreGeneral email settings
undefined undefined This article provides the basic email settings required to set up your Aussie Broadband email account. This article provides the basic email settings required...
Help CentreHow to prepare for your FTTP installation
There are some important things to have covered before you get your nbn® Fibre to the Premises connection installed. Our pre-appointment checklist highlights some important stu...
Help CentreBYO Router Settings nbn® Guide
The day has arrived and your nbn® connection is now live. Exciting times! But before you can relax with a little Netflix, you do need to first set up your NBN-compatible modem/rou...
Help CentreHow long does it take to connect a broadband service?
To answer such a broad question – it depends, based on what’s installed at your house or building! To answer such a broad question – it depends, based on what’s installed at your ...
Help CentreNetcomm NL19MESH setup guide
Image of the Netcomm NL19MESH undefined If you've purchased the Netcomm CloudMesh NL19MESH from Aussie broadband, it should come pre-configured for both regular internet connectio...
Help CentreWhat are the standard porting hours if I wish to transfer my current number to Aussie Broadband?
The standard porting hours are as follows: The standard porting hours are as follows: Monday to Friday: 08:00am to 08:00pm Australian Eastern Standard Time Saturdays: 10:00am to 0...
Help Centre