Wholesale Hosted PBX now available for Partners
A new Hosted PBX solution can now be ordered and deployed by Wholesale and MSP Partners. A new Hosted PBX solution can now be ordered and deployed by Wholesale and MSP Partners. P...
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Hosted Pbx
What is a hosted PBX/PABX and how does it work?
Are clients, partners and prospects constantly calling your mobile? Or the one office phone on your reception desk? Are clients, partners and prospects constantly calling your mo...
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What is the best phone system for a small business?
undefined Looking for a phone system for your small business? The new standard of phone connectivity is through the internet, utilising Voice over IP (VoIP) technology. Looking...
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Traditional phone vs hosted PBX – how do they compare for business?
Businesses today need voice communication systems to be scalable, cost-effective and reliable. However, it’s unlikely you’ll find those qualities in legacy telephone infrastructur...
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BlogSIP Trunks: Your ultimate guide to your business internet phone service
Landline phones are still as important as ever for businesses. Landline phones are still as important as ever for businesses. As legacy phone systems get phased out in favour of I...
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Results from other pages
Hosted PBX - Voicemail - How to setup Voicemail to Email
This will show you how to setup voicemail to email on a user. This Log in to the Manager Portal Click on the Users tab and click on the user that you want to enable voicemail t...
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Help CentreHosted PBX - Voicemail – Enable Voicemail for a User
The following steps will show you how to enable voicemail for a User. The following steps will show you how to enable voicemail for a User. Using the top bar click on Click on th...
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Help CentreHosted PBX - Call Routing - Answering Rules
Log in to the Manager Portal Navigate to Select the user to update Go to the Set the To modify an existing rule, click the pencil icon next to it. To create a new rule, click ...
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Help CentreHosted PBX - Call Routing - Configure Time of Day Routing
Time of Day (TOD) routing is used in place of call routing users to simplify call routing using time frames and answering rules. Time of Day (TOD) routing is used in place of call...
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Help CentreCall Queues – Create Intro Greeting for a Call Queue
The default behaviour of a Call Queue is to play the domain’s music on hold. It is possible to add a greeting in front of it so a caller will hear any important messages just befo...
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Help CentreCall Queues – Add Ringback to a Call Queue
When creating a call queue, the option to select ringback, instead of music on hold, is given. Once the queue is created, that option is no longer available. This will outline how...
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Help CentreVoicemails – Manage Voicemail Greetings
This will allow you to change your voicemail greeting. This Managing Via Phone undefined Managing Via Phone From your phone press the Enter your Press 6 for the Press Press ...
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Help CentreOther – Static & Dynamic Call Parking
This will outline how to create call parks and how to park using static or dynamic methods. This will outline how to create call parks and how to park using static or dynamic meth...
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Help CentreFixing a VoIP phone with no dial tone
This article provides information for troubleshooting a phone that doesn't have a working dial tone sound. If your phone does not have dial tone when lifting the handset or receiv...
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Help CentreCall Routing Best Practices
This will outline some of the most common call routing configurations and our best practices for setting them up. This will outline some of the most common call routing configurat...
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Help Centre