Can you keep your phone number when switching carriers? Yes, and it’s easier than you think.
Looking to switch mobile carriers and want to keep your number? Looking to switch mobile carriers and want to keep your number? The importance of networking and staying connected is business 101. In today’s mobile age, keeping your same ph...Blog
Does your business still need a landline phone in 2024?
When someone asks you for your home phone number, you'd probably give them your mobile number (unless you don't want them to call you…). When someone asks you for your home phone number, you'd probably give them your mobile number (unless ...Blog
What is a tier 1 voice provider
Aussie Broadband is one of an exclusive group of tier 1 voice providers. Our tier 1 voice status follows Generally, industry standards categorise business voice network providers into three "tiers". In this article, we’ll discuss the diff...Blog
Are 13 numbers a good investment for businesses?
Chances are, there's a 13 number stuck in your head. Maybe from a catchy ad jingle, or just because it's easy to remember. Chances are, there's a 13 number stuck in your head. Maybe from a catchy ad jingle, or just because it's easy to rem...Blog
Everything a small business needs to know about the nbn™ and phone lines
undefined The nbn™ is a national infrastructure investment that, once finished, will connect almost all Australians with faster internet. Aging infrastructure that is no longer competitive is being replaced, and Australian businesses will ...Blog
What is a softphone and why should your business use it?
Technology has allowed businesses to run in ways that seemed unimaginable only a short time ago. Technology has allowed businesses to run in ways that seemed unimaginable only a short time ago. But the more things change, the more things s...Blog
3 ways to reduce your business telco costs (without reducing productivity)
To keep up with rising business costs, you've likely looked at ways to save on essential utilities - including your telco. But how can you reduce your internet and phone bills without sacrificing your business's performance? Find out in t...Blog
Small business connectivity: Optimising your phone use
Phones remain a critical line of communication for small businesses across Australia. Even as the internet allows for various channels for your customers to get in touch, like email, instant messaging, and social media, without a reliable ...Blog
What you need to know before switching your ISDN based services to the NBN
Do you currently have ISDN lines connecting your phone system to the public telephone network? It's time to switch to the nbn™ to take advantage of the latest in phone technology. The NBN is currently in the process of providing faster bro...Blog
How to set up a hybrid working model for your business
Recently, I've been dealing with a small but highly reputable professional services firm. And the experience has made me question what I knew about business' adoption of remote work/work-from-home and hybrid work. I had called their office...Blog
Results from other pages
Star Codes for VoIP
This is a list of our server-based star codes available for your VoIP. This is a list of our server-based star codes available for your VoIP....Help Centre
What is the Integrated Public Number Database (IPND)?
Every phone service in Australia (including fixed phones, VoIP phones, and mobiles) is stored in the Integrated Public Number Database . Every phone service in Australia (includi...Help Centre
Setting up voicemail for your VoIP home phone
Voicemail is offered at no additional cost – here’s some helpful tips to get set up. Voicemail is offered at no additional cost – here’s some helpful tips to get set up. If voicem...Help Centre
What is VoIP?
VoIP or Voice over IP (Internet Protocol) is a telephony-based service which uses your Broadband internet connection to make and receive phone calls. Making use of the internet in...Help Centre
Fixing a VoIP phone with no dial tone
This article provides information for troubleshooting a phone that doesn't have a working dial tone sound. If your phone does not have dial tone when lifting the handset or receiv...Help Centre
Can I get Priority Assistance on my VoIP phone?
Priority Assistance is a service for residential customers who have (or have an individual at their residence who has been) diagnosed with a life-threatening medical condition. T...Help Centre
Scam Calls – How to identify them?
Scam Calls are on the rise and it’s becoming increasingly difficult to decipher whether it’s real or a scam. This information section will list the most recent scam calls to keep ...Help Centre
Free Crisis Numbers – All phone services
The following crisis numbers are available to call free from charges across all our voice services for customers. This includes Mobile, VoIP, Fixed Phones SIP Trunks, and Hosted P...Help Centre
How do I relocate my phone (VoIP) number?
We recommend giving our Sales team a call on 1300 880 905 to organise the process of moving your number to a new address. Alternatively, you can also request a new local numbe...Help Centre