This will show you how to setup voicemail to email on a user. This Log in to the Manager Portal Click on the Users tab and click on the user that you want to enable voicemail t...
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The following steps will show you how to enable voicemail for a User. The following steps will show you how to enable voicemail for a User. Using the top bar click on Click on th...
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Log in to the Manager Portal Navigate to Select the user to update Go to the Set the To modify an existing rule, click the pencil icon next to it. To create a new rule, click ...
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Time of Day (TOD) routing is used in place of call routing users to simplify call routing using time frames and answering rules. Time of Day (TOD) routing is used in place of call...
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The default behaviour of a Call Queue is to play the domain’s music on hold. It is possible to add a greeting in front of it so a caller will hear any important messages just befo...
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When creating a call queue, the option to select ringback, instead of music on hold, is given. Once the queue is created, that option is no longer available. This will outline how...
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This will allow you to change your voicemail greeting. This Managing Via Phone undefined Managing Via Phone From your phone press the Enter your Press 6 for the Press Press ...
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This will outline how to create call parks and how to park using static or dynamic methods. This will outline how to create call parks and how to park using static or dynamic meth...
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This article provides information for troubleshooting a phone that doesn't have a working dial tone sound. If your phone does not have dial tone when lifting the handset or receiv...
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This will outline some of the most common call routing configurations and our best practices for setting them up. This will outline some of the most common call routing configurat...
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A new Hosted PBX solution can now be ordered and deployed by Wholesale and MSP Partners. A new Hosted PBX solution can now be ordered and deployed by Wholesale and MSP Partners. P...
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Are clients, partners and prospects constantly calling your mobile? Or the one office phone on your reception desk? Are clients, partners and prospects constantly calling your mo...
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undefined Looking for a phone system for your small business? The new standard of phone connectivity is through the internet, utilising Voice over IP (VoIP) technology. Looking...
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Businesses today need voice communication systems to be scalable, cost-effective and reliable. However, it’s unlikely you’ll find those qualities in legacy telephone infrastructur...
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Landline phones are still as important as ever for businesses. Landline phones are still as important as ever for businesses. As legacy phone systems get phased out in favour of I...
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