Mobile
What is the Integrated Public Number Database (IPND)?
Every phone service in Australia (including fixed phones, VoIP phones, and mobiles) is stored in the Integrated Public Number Database . Every phone service in Australia (including fixed phones, VoIP phones, and mobiles) is stored in the ...
Help CentreMobile International Call Rates
For all Aussie Broadband 4G mobile and data plans, international calls will be charged PAYG. Please refer to our call rates below. For all Aussie Broadband 4G mobile and data plans, international calls will be charged PAYG. Please refer to...
Help CentreCan I bring my current phone number across to Aussie Broadband?
Yes! Once you have received your SIM, you will have the option to bring your current number over to us. During the SIM activation process , you may provide your current number for porting. Yes! Once you have received your SIM, you will ha...
Help CentreData usage information
Important information about data usage on a mobile plan Important information about data usage on a mobile plan The information in the data usage notification may be up to 48 hours old The usage notification does not include calls or SMSs,...
Help CentreFree Crisis Numbers – All phone services
The following crisis numbers are available to call free from charges across all our voice services for customers. This includes Mobile, VoIP, Fixed Phones SIP Trunks, and Hosted PABX. The following crisis numbers are available to call free...
Help Centre
Results from other pages
Should you give your employees work phones?
In today's connected world, smartphones are essential to doing business. In today's connected world, smartphones are essential to doing business. They keep dispersed teams connect...
BlogPhone scams: what to do and how to stay safe
Phone scams are nothing new, they’ve been around for decades. Unfortunately, they’re getting more sophisticated at manipulating people into handing over personal information or mo...
Blog
Everything you need to know about mobile broadband
Looking for a portable alternative to a fixed-line internet connection for your home or office? Or a backup internet connection to keep you online if your fixed-line internet goes...
Blog
5G vs 4G – which mobile plan is best for me?
What is 4G vs 5G mobile broadband? What is 4G vs 5G mobile broadband? If you’re looking for a mobile plan, you have a decision to make – do you want a 4G or a 5G mobile plan? ...
Blog
Can you keep your phone number when switching carriers? Yes, and it’s easier than you think.
Looking to switch mobile carriers and want to keep your number? Looking to switch mobile carriers and want to keep your number? The importance of networking and staying connected ...
Blog
How much data do I need for my mobile plan?
How much data do I need for my mobile plan? How much data do I need for my mobile plan? We’re here to help! We’re here to help! Here’s a few things you should consider when select...
BlogWays to reduce your screen time
Ever walked into your child’s room at 3am and found them busy gaming on a school night? Or have you struggled to switch off your devices telling yourself just “one more game” and ...
Blog
5G Broadband vs NBN: Which is better?
What are the different ways to connect to the internet? What are the different ways to connect to the internet? Fixed line networks Mobile broadband Satellite NBN NBN The biggest ...
Blog
SIM-Only plans: What are they, and why are people making the switch
When it comes to choosing a mobile phone plan, there are countless options out there. Providers offer an array of deals to suit anyone from light users to data-hungry consumers. ...
Blog
Protect Your Business from Power Outages
Power outages are a feature of summer (and increasingly other seasons) in Australia. And they always seem to come at the worst possible time! Power outages are a feature of summ...
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